Back Office New Equipment

Job purpose:

• Increase market share with existing customers and win new customers by supporting sales staff in preparing quotations.
• Optimize your work to increase the success rate

Skills:

• Good knowledge of thermodynamics.
• Fluent written and spoken English
• Good knowledge of customer relationship management (CRM) systems and MS Office

Working relationships:
Reporting to the Back Office Manager

Responsibilities:

• Prepare quotations for our customers and distribute them in agreement with the responsible salesperson according to the applicable process
• Interface between sales and GSS
• Intensive communication with sales staff and customers
• Maintain our CRM system and apply the sales process
• Keep you informed of your performance KPIs
• Develop versatility to increase efficiency
• Provide support to key customers as requested by the VM Head
• Implement the strategy defined by the Country Manager
• Contribute to budget and strategic planning
• Check, evaluate, prioritize and process incoming requests
• Coordinate requests for non-standard products with the relevant departments (GSS)
• Assist sales staff in acquiring new customers
• Coordinate customer complaints with the responsible legal entities
• Indirect budgetary responsibility for order entry
• Responsibility for specific applications and products

Desired level of education and experience:
Commercial or technical vocational training and a university degree in process engineering with inside sales experience.

Skills required and know-how:

• Strong customer focus
• Good communication skills
• Excellent problem-solving skills
• Systematic approach to work
• High degree of flexibility and resilience

Apply now!