Back Office Service

Job purpose:
Increase market share with existing customers and win new customers by helping sales staff prepare quotations.

Skills:

• English fluent in writing,
• Good knowledge of customer relationship management (CRM) systems and MS Office

Working relationships:
Reporting to the Back Office Manager.

Responsibilities:

• Prepare quotations for the replacement of parts or complete products using our selection tools and distribute them in agreement with the responsible salesperson according to the applicable process
• Intensive communication with sales staff and customers
• Maintain our CRM system and apply the sales process
• Keep abreast of your performance KPIs
• Develop versatility to increase efficiency
• Provide support to key customers at the request of the VM Manager
• Check, evaluate, prioritize and process incoming requests
• Support sales staff to win new customers
• Indirect budgetary responsibility for order entry
• Responsibility for specific products

Desired level of education and experience:
Commercial or technical training in project management or engineering with professional experience in project management or internal sales

Skills required and know-how:

• Strong customer focus
• Good communication skills
• Systematic working method
• High degree of flexibility and resilience

Apply now!