Team Leader Inside Sales Services

Skills:

- English fluent in written and spoken.

- Good knowledge of a CRM Systems and the MS Office.

- Sound thermos

-dynamic knowledge.

Working relationships:

      Reporting to the Sales Director France and Responsibility for local team in charge of Inside Sales Service including service technicians.

Responsibilities:

- Manage Inside Sales team for

       ➢ Preparation of quotations for our customers IMPR0250 080311 D

       ➢ Interface between sales, and GSS

       ➢ Intensive communication with Sellers & customers

       ➢ Maintain our CRM system & apply sales process

- Implement BO management with proper KPI to monitor involvement and performance of the team including claim management

- Communicate sales performance data and relevant information to management & team

- Conduct performance / salary reviews and annual interviews for each direct report

- Implement polyvalence in the team

- Leadership and development of the team

- Follow key accounts with Service Sellers VM heads

- Provide support for key customers on VM head request

- Apply strategy defined by country head

- Contribute to the budget & strategic planning

- Check, evaluate, prioritize and process the incoming inquiries and distribute to inside sales team

- Coordinate inquiries of non-standardized products with relevant departments (GSS)

- Support sellers to gain new customers including sites visits

- Coordinate customer claims with legal entities in charge

Desired level of education and experience:

Commercial or technical professional education and University degree in process engineering. And several years of professional experience in Inside sales and on-site services

Skills required and know-how:

- Distinct customer orientation

- Good communication skills

- Distinct problem solving skills

- Systematic way of working

- High flexibility and resiliency

Please send your application (CV + covering letter) no later than 12 October 2023 to:

Mr DEWULF Olivier,

→ olivier.dewulf@kelvion.com

Mr DEBOURLEUF Amaury, HR Project Manager

→ amaury.debourleuf.ext@kelvion.com Mme HOESTLANDT Noémie ,

Assistante Ressources Humaines

→ hoestlandt.noemie@kelvion.com

Mme BOUILLET Cathy, HR Assistant

→ cathy.bouillet@kelvion.co

Apply now!