Sales Support Engineer Italy

Sales Support Engineer Italy (05.2023)

Position

Organization

Superiore

• Head of Energy Group

Location

• Parma

Responsibilities

Tasks

• Project Management
• Making thermal calculations and preparing offers for Energy applications
• Preparation of technical orders to be sent to factories.
• Daily contacts with different Kelvion factories abroad
• Generate leads and interests
• Customer care and maintain existing customer base.
• Technical support for Sales Managers
• Customer satisfaction feedback
• Monitoring CRM system

Objectives

Requirements

Education

Profession, degree

• Mechanical Engineering, Chemical or equivalent degree or technical diploma high school

Special knowledge

• Knowledge in heat exchangers

Experience

Years, area

• Experience in back-office management
• Experiences in comparable Industrial sector could be a benefit

Skills

Languages

• Excellent knowledge of English language

IT systems

• Good knowledge of the MS Office and to use a CRM-system

Personality

Personal, social and methodological competences

• Motivated
• Good communication skills with different customer levels and departments
• Presentation skills
• Distinct problem solving skills
• Systematic way of working
• High flexibility and resiliency

Miscellaneous

• Driver’s license