What are we offering our customers as plate heat exchanger specialists? In general, you benefit from the comprehensive scope of services provided by a reputable expert for gasketed, welded and brazed plate heat exchangers – and from a worldwide network of service locations. Inspections, maintenance, reconditioning and improvements are available for all types of brands. In addition, we carry out all regular work such as cleaning of plates and fitting of gaskets.
Our Service Packages
Support Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
HELPDESK
- Prioritised telephone/Email assistance during normal working hours
- Service technician callout during working hours
SPARE PARTS
- Recommended spare part list with fixed pricing
Corrective Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
HELPDESK
- Telephone/Email assistance during normal working hours
- Service technician callout during working hours
- Unique contact person
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
TRAINING
- Operator training incl. troubleshooting
Preventive Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
- Preventive analysis - Periodic remote collection and interpretation of data; Periodic recommendations on performance improvements
HELPDESK
- Helpdesk 24/7
- Callout 24/7 with 8 hr response time
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
- Stocking of critical spare parts
TRAINING
- Operator training incl. troubleshooting
- Maintenance training