Service for Process Heat Transfer Solutions like Box Coolers or Oil Coolers mainly used for the Marine industry is essential for ensuring maximum operating capacity. By cleaning and maintaining them regularly we allow for an extended life cycle, and the Kelvion refurbishment program ensures highest availability. For our Vacuum Surface Condensers, Feed Water Heaters or Heat Recovery Steam Generators we have found a new and more efficient way to repair or restore heat exchanger tubes: We install full length tube liners and CTI Shield/Seals™. This provides increased reliability to damaged or new equipment and prevent costly retubing as well as avoid full bundle replacements.
Our Service Packages
Support Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
HELPDESK
- Prioritized telephone/Email assistance during normal working hours
- Service technician callout during working hours
SPARE PARTS
- Recommended spare part list with fixed pricing
Corrective Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
HELPDESK
- Telephone/Email assistance during normal working hours
- Service technician callout during working hours
- Unique contact person
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
TRAINING
- Operator training incl. troubleshooting
Preventive Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
- Preventive analysis - Periodic remote collection and interpretation of data; Periodic recommendations on performance improvements
HELPDESK
- Helpdesk 24/7
- Callout 24/7 with 8 hr response time
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
- Stocking of critical spare parts
TRAINING
- Operator training incl. troubleshooting
- Maintenance training