The ideal basis for ensuring a smooth operation is to inspect your heat exchanger while running. In addition to installing and commissioning heat exchangers, we also take care of your inspection and maintenance needs, including cleaning (high-pressure and dry cleaning) as well as repairing your equipment. Our heat exchanger services support you along the complete product lifecycle. To minimise the risk of sudden downtimes or equipment malfunction, we also offer long-term service contracts, which include inspections at regular intervals. The foundation for a long product lifetime is dependability – also for your company’s success. Due to our extensive portfolio of heat exchange services, we are able to meet your exact needs promptly.
Our Service Packages
Support Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
HELPDESK
- Prioritised telephone/Email assistance during normal working hours
- Service technician callout during working hours
SPARE PARTS
- Recommended spare part list with fixed pricing
Corrective Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
HELPDESK
- Telephone/Email assistance during normal working hours
- Service technician callout during working hours
- Unique contact person
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
TRAINING
- Operator training incl. troubleshooting
Preventive Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
- Preventive analysis - Periodic remote collection and interpretation of data; Periodic recommendations on performance improvements
HELPDESK
- Helpdesk 24/7
- Callout 24/7 with 8 hr response time
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
- Stocking of critical spare parts
TRAINING
- Operator training incl. troubleshooting
- Maintenance training