Our Service Packages
Support Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
HELPDESK
- Prioritized telephone/Email assistance during normal working hours
- Service technician callout during working hours
SPARE PARTS
- Recommended spare part list with fixed pricing
Corrective Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
HELPDESK
- Telephone/Email assistance during normal working hours
- Service technician callout during working hours
- Unique contact person
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
TRAINING
- Operator training incl. troubleshooting
Preventive Package
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
- Preventive analysis - Periodic remote collection and interpretation of data; Periodic recommendations on performance improvements
HELPDESK
- Helpdesk 24/7
- Callout 24/7 with 8 hr response time
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
- Stocking of critical spare parts
TRAINING
- Operator training incl. troubleshooting
- Maintenance training