OUR SERVICE PORTFOLIO
- Start-up Supervision by Kelvion experts to ensure a correct installation of the equipment
- Supply of highest quality spare parts to ensure an optimal performance
- Exclusive stock: Reservation of critical spare parts, to ensure a quick response during down-time
- Repair of equipment and replacement of unsafe, worn, or damaged parts
- Retrofit services: Improving the products performance
- Cleaning services: Improving the thermodynamic performance of your equipment and increasing its capacity
- Service contracts: Service Level Agreements from annual inspections up to complete care solutions to ensure up time of your equipment
- Adaption and upgrade of your equipment to meet new requirements and regulation changes
- UV disinfection solutions to prevent bacteria growth
- Troubleshooting: Detection of the root cause of a major issue by applying our extensive product and process knowledge
- Product audit: Performance tests on the operational equipment to determine the current state and maintenance needs
- Remote support: Hotline/Email support with direct access to experts
Our Service Packages
PERIODIC INSPECTION
- Visual inspection of heat exchanger
HELPDESK
- Prioritized telephone/Email assistance during normal working hours
- Service technician callout during working hours
SPARE PARTS
- Recommended spare part list with fixed pricing
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
HELPDESK
- Telephone/Email assistance during normal working hours
- Service technician callout during working hours
- Unique contact person
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
TRAINING
- Operator training incl. troubleshooting
PERIODIC INSPECTION
- Visual inspection of heat exchanger
- Audits - Performance and power measures incl. recommendation for corrective actions
- Preventive analysis - Periodic remote collection and interpretation of data; Periodic recommendations on performance improvements
HELPDESK
- Helpdesk 24/7
- Callout 24/7 with 8 hr response time
SPARE PARTS
- Recommended spare part list with fixed pricing
- Check of recommended spare parts during periodic inspection
- Stocking of critical spare parts
TRAINING
- Operator training incl. troubleshooting
- Maintenance training
FAN REPLACEMENT SUPPORTS YOUR GREEN CREDENTIAL
Replacing the fans on a customised air cooler with the latest energy-saving, and quieter, versions will support your green credentials and lead to lower operating costs. This is all part of the Kelvion Service which starts with a thorough examination of the condition of the cooler, enabling us to advise on the best course of action, from cleaning and/or coating and replacement parts to modifications for optimising performance. Should the unit be at the end of its useful life, then we would recommend investing in the latest model as the most cost-effective solution. Because our engineers are skilled in all brands of air coolers, you can be sure of receiving the right advice and an excellent result.