Kelvion Service Packages

The best support for your requirements

Would you like your heat exchangers to be monitored and tested on a regular basis, and do you want to get access to our 24/7 helpdesk? We are happy to advise you with a service concept that is specifically customized to your needs. At your request, we can also provide heat exchanger training for your in-house team, to deepen their competence and heat exchanger know-how. Our on-site mobile service, specifically our heat exchanger upgrades and replacements service, all serve to maximize and secure your topnotch performance, long-term.

Our Service packages

Support Package

PERIODIC INSPECTION
  • Visual inspection of heat exchanger
HELPDESK
  • Prioritized telephone/Email assistance during normal working hours
  • Service technician callout during working hours
SPARE PARTS
  • Recommended spare part list with fixed pricing

Corrective Package

PERIODIC INSPECTION
  • Visual inspection of heat exchanger
  • Audits - Performance and power measures incl. recommendation for corrective actions
HELPDESK
  • Telephone/Email assistance during normal working hours
  • Service technician callout during working hours
  • Unique contact person
SPARE PARTS
  • Recommended spare part list with fixed pricing
  • Check of recommended spare parts during periodic inspection
TRAINING
  • Operator training incl. troubleshooting

Preventive Package

PERIODIC INSPECTION
  • Visual inspection of heat exchanger
  • Audits - Performance and power measures incl. recommendation for corrective actions
  • Preventive analysis - Periodic remote collection and interpretation of data; Periodic recommendations on performance improvements
HELPDESK
  • Helpdesk 24/7
  • Callout 24/7 with 8 hr response time
SPARE PARTS
  • Recommended spare part list with fixed pricing
  • Check of recommended spare parts during periodic inspection
  • Stocking of critical spare parts
TRAINING
  • Operator training incl. troubleshooting
  • Maintenance training

Do you need more information?