Privacy Statement

Data privacy regulations for the use of the Kelvion Holding GmbH Internet portal

Date: May 2018


We would like to provide you with information concerning the collection of personal data when using the Kelvion Holding GmbH Internet portal below. You can use this portal to obtain information about our company and our products, direct general queries to us, order products from our online shop and send enquiries regarding Kelvion products to us that you previously configured using one of our configuration tools.

Personal data refers to all data that can be linked to a person such as name, address, e-mail addresses, user behaviour.

Data privacy is extremely important to Kelvion and we attach great value to protecting your personal data. We will provide you with information concerning the collection, processing and use of your data below.


1. Responsible body

The responsible body according to Art. 4, Para 7 of the EU General Data Protection Regulation (GDPR) is Kelvion Holding GmbH, Von-der-Heydt-Str. 2, 44623 Herne, Germany (please see our Imprint). You can contact our Data Protection Officer via data-protection(at) or by post by adding "Data Protection Officer" to the correspondence.


2. Type and purpose of data use and storage

It is possible to visit our websites without registering or providing other data. However, you will then not be able to send any general enquiries or requests for a non-binding offer to us or to order products from our online shop. In such a case, we only collect the following personal data that your browser transmits to our server:

  • IP address
  • Content of the request (concrete page)
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Version of the browser software

It is a technical requirement for us to collect this data so that we are able to display our website to you as well as to guarantee you stability and security (the legal basis is Art. 6, Para. 1 S. 1 lit. f of the GDPR).

We only temporarily save your IP address during your use procedure; no user-related evaluation is performed.

In addition to the aforementioned data, cookies are saved on your computer when using our website. Please refer to the section entitled "use of cookies" contained in these data privacy regulations.

When contacting us via e-mail or the contact form, we save the data that you provide (your e-mail address as well as, potentially, your name and telephone number) so that we are able to answer your questions. We delete the data that we collect within this framework as soon as it is no longer necessary for use to save it or we restrict the processing of it if there are legal obligations for us to retain it.

Logging on as a registered customer to one of our configuration tools requires the collection, saving and use of the following personal data

  • Your name
  • You company name, industry and address
  • Your Company e-mail and phone number
  • The link to your LinkedIn profile, in case you chose this service for registration

Other data which can be linked to you should also be considered personal data. Examples include your individual configuration of Kelvion products or your username, the associated password and the date and time of your last login.

If you would like to place an order in our online shop, you are required to provide your personal data that we need to process your order so that we can conclude the contract. The mandatory information required for the processing of the contract is highlighted; further details are voluntary. We only process the data that you provide in order to process your order. For this purpose, we can forward your payment data to our house bank. The legal basis for this is Art. 6, Para. 1 S. 1 lit. b of the GDPR.

The order process is encrypted using TLS technology in order to prevent unauthorised third parties from accessing your personal data, especially financial information.

Due to commercial and tax provisions, we are obliged to save your address, payment and order data for a period of ten years once you have placed an order. However, we restrict processing of this data after a period of two years. This means  your data will only be used to comply with legal obligations.

You can also voluntarily create a customer account without placing an order. In this case, we revocably save the data which you provided by creating an account under "My Account". If you are yet to place an order, you can delete your user account yourself at any time.


3. Transmitting personal data to third parties

If we use an external service provider in order to process your enquiry, this is performed on our behalf within the context of contract data processing. Personal data is only transmitted to third parties if this is required to initiate or process the contract or you have provided explicit consent to this beforehand.

If you send us general enquires or enquiries regarding Kelvion products that you have previously configured on one of our configuration tools, you consent to your provided personal data being transmitted to the respectively applicable Kelvion Group company. This company will only use your personal data for the stated purposes stated in these data privacy regulations.


4. Newsletter

With your consent, you can subscribe to our newsletter that we send to you to notify you about our products or current offers or provide you with e-mails containing technical information.

The only mandatory disclosure required for the delivery of the newsletter is your e-mail address. Following your confirmation, we save your e-mail address in order to deliver the newsletter. The legal basis is Art. 6, Para. 1 S. 1 lit. a of the GDPR.

You can withdraw your consent to the delivery of the newsletter at any time and unsubscribe to the newsletter. You can clarify the withdrawal by selecting the respective option in your account, by clicking on the link provided in each newsletter e-mail or by sending a message to the contact address provided in the imprint.

We use the data obtained in this manner to create a user profile in order to provide you with a newsletter that is tailored to your individual interests. In doing so, we record when you read our newsletter, which links you click on in the newsletter and use this information to derive your personal interests. We link this data to your actions on our website. You can withdraw consent to this tracking at any time by clicking on the special link provided in each e-mail or by contacting us via other means. The information is saved for as long as you subscribe to the newsletter. Once you have unsubscribed from the newsletter, we only save your data statistically and anonymously.


5. Use of cookies

We use "cookies" on our site in order to make your visit to our portal as enjoyable as possible.

Cookies are small text files that are saved on your hard disk through which certain information is forwarded to the party who has placed the cookie (in this case, us). Cookies cannot execute any programs or transfer any viruses to your computer. Their purpose is to make the website generally more user-friendly and effective.

This website uses transient and persistent cookies, the scope and functionality of which are described below.

Transient cookies are deleted automatically when you close the browser. In particular, this includes session cookies. These cookies save a "session ID" which can be used to allocate various requests from your browser from the joint session. As a result, your computer can be identified when you return to the website. The session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a predetermined period which can vary depending on the cookie. You can delete the cookies via the security settings of your browser at any time.

Accepting cookies is not a prerequisite for using the portal. You can prevent cookies from being placed via your browser settings. However, we would like to point out that the use of your portal may become restricted as a result.

If you have an account with us, we use cookies so that we can identify you when you visit us again. Otherwise, you would have to log in each time you visit our website.

We also use HTML5 storage objects that are filed on your end device. These objects store the required data irrespective of your used browser and do not have an automatic expiry date. If you do not agree to the processing of flash cookies, you must install a respective add-on. You can prevent the use of HTML5 storage objects by using your browser in private mode. We also recommend regularly deleting your cookies and browser history.

6. Use of the Google Analytics web analysis service

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses cookies. They are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is active on this website, your IP address will first be abbreviated by Google within member states of the European Union or in other treaty states which are part of the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional circumstances. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports concerning website activities and to provide further services related to the use of the website and Internet to the website operator. The IP address transmitted by your browser within the context of Google Analytics will not be merged with other data from Google.

You can prevent cookies from being stored by adjusting your browser settings accordingly. However, we would like to point out that you may not be able to fully use all of the functions of this website in this case. You can also prevent Google from collecting the data created by the cookie and relating to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in which is available via the following link: 

Further information concerning the terms of use and data privacy is available via and We would like to point out that the "gat._anonymizeIp();" code was added to Google Analytics on this website in order to ensure an anonymised collection of IP addresses (so-called IP masking).

Demographic data collection by Google Analytics
This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or by clicking the link below to prevent Google Analytics from collecting your information. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website:

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Crazy Egg
We use Crazy Egg, a web analysis tool by Crazy Egg, Inc., USA. Crazy Egg uses "Cookies", which are text files stored on your computer. These cookies enable us to analyze how our website is used by collecting and saving data to create anonymous profiles. The data and profiles generated (including your IP address) are usually transferred to a Crazy Egg server in the USA and are stored there. Crazy Egg uses this data to evaluate the use of our website and to generate reports on website activities for Kelvion and to provide other services associated with website and internet use.

You can prevent the storage of cookies by setting your web browser software accordingly. You can also opt-out of the collection and storage of your information by Crazy Egg at any time by following the instructions under the following link:

More information about the software as well as the collection, processing and use of data by Crazy Egg can be found here:

Our web site uses web fonts and MyFonts Counter, both services provided by MyFonts Inc., USA, a company of Monotype Imaging Holdings Inc., USA. When you open one of our pages, your web browser loads the required web fonts into your browser cache to display texts and fonts correctly. If your web browser does not support web fonts, a default font will be used by your computer. By using MyFonts Counter, a page view tracking is performed by counting the number of visits to our website for statistical purposes and in anonymous form and by transmitting the data to a MyFonts server in the USA.

The data transmission requires the activation of Java Script code in your web browser. You can prevent the execution of Java script code by installing a Java Script Blocker to your web browser.

More information about data protection and cookies used by MyFonts can be found here:

Azure Active Directory B2C
We use Azure Active Directory B2C (Azure AD B2C), a cloud-based user registration and login service, provided by Microsoft Corp., USA.

More information about data protection and the processing of personal data by Microsoft can be found here:

7. Use of social media plug-ins

We currently use the following social media plug-ins: LinkedIn, Facebook, Twitter, Xing.

In doing so, we use the so-called two-click solution. This means that when you visit our site, no personal data is initially forwarded to the plug-in provider in principle. You can recognise the provider of the plug-in by the marking on the box above its initial letter or the logo. We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the highlighted field, thus activating it, will the plug-in provider receive the information that you have accessed the corresponding website of our online presence. Furthermore, the data mentioned in the last paragraph of this section will be transmitted. In the case of Facebook, the IP address is anonymised immediately after collection according to the respective provider in Germany. By activating the plug-in, the personal data is transmitted from you to the respective plug-in provider and stored there (in the USA when dealing with US providers). As the plug-in provider primarily collects data via cookies, we recommend that you delete all cookies before clicking on the greyed box using your browser's security settings.

We have no influence on the data collected and data processing processes nor are we aware of the full extent of data collection, the purposes of processing or the storage periods. Furthermore, we do not have information on the deletion of the data collected by the plug-in provider.

The plug-in provider saves the data collected about you as user profiles and uses these for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation particularly takes place (also for non-registered users) for the representation of appropriate advertising and in order to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles. However, you must contact the respective plug-in provider to exercise this right. Through the plug-ins, we offer you the possibility to interact with social networks and other users so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of plug-ins is Art. 6, Para. 1 S. 1 lit. f of the GDPR.

The data is transmitted regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected with us will be directly assigned to your existing account with the plug-in provider. If you click the activated button and, for example, link the page, the plug-in provider also stores this information in your user account and shares it publicly with your contacts. We recommend that you log out regularly after using a social network but especially before activating the button as this way you can avoid being assigned to your profile with the plug-in provider.

For more information concerning the purpose and scope of data collection and its processing by the plug-in provider, please refer to the data privacy statements of these providers. They will also provide you with further information about your rights regarding this matter as well as setting options to protect your privacy.


8. Incorporation of YouTube videos

We have integrated YouTube videos in our online presence which are stored at and are directly playable from our website. All videos are integrated in "extended data protection mode". This means that no data concerning as the user is transmitted to YouTube if you do not play the videos. The data stated in Paragraph 2 is only transmitted if you play the videos. We have no influence over this data transmission.

By visiting the website, YouTube receives the information that you have retrieved on the corresponding sub-page of our website. Furthermore, the data mentioned in the last paragraph of this section will be transmitted. This takes place regardless of whether YouTube makes a user account available via which you are logged on or whether a user account exists. If you are logged in with Google, your data will be directly assigned to your account. If you do not want assignment to your profile with YouTube, you must log off before activating the button. YouTube saves your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation particularly takes place (even for non-registered users) for the provision of appropriate advertising and in order to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles. However, you must contact YouTube to exercise this right.

For more information concerning the purpose and scope of data collection and its processing by YouTube, please refer to Google's data privacy statement. They will also provide you with further information about your rights as well as setting options to protect your privacy. Google also processes your personal data in the USA and is subject to the EU-US-Privacy-Shield


9. Right to information/withdrawal/blocking/deletion

In terms of your personal data, you have the following rights:

  • Right to information,
  • Right to correction, blocking or deletion
  • Right to processing restriction
  • Right to opposition of processing
  • Right to data transmissibility

In order to do so, please send an e-mail to data-protection(at) or write to Kelvion Holding GmbH, Von-der-Heydt-Str. 2, 44623 Herne, Germany.

Please also contact the following addresses if you have any further questions, suggestions or comments regarding data protection at Kelvion.


10. Changes to the data privacy regulations

Kelvion may change these data privacy regulations in accordance with the applicable data protection laws at any time without prior notice. Therefore, you should regularly visit this site to obtain information regarding the current status.


Do you need more information?